Legacy & Integration

Most businesses run on a mix of software: modern cloud apps alongside older systems that still do an important job but don’t connect to anything. The gaps get filled by people re-keying data and maintaining spreadsheets, which is slow and error-prone and leaves no clear record of what changed.

We connect them, whatever their age, and make them available to the AI tools your business uses. If your team can use it, AI can connect it.

How we connect your systems

AI that uses your software like your team does

The newest AI agents can look at a screen, understand what’s on it, and use the keyboard and mouse just like a person. That means they can enter data into older systems, not just read from them, even when there’s no other way in.

• Trained on your tasks: we show the agent how your team does the job, step by step
• Tested before it’s trusted: it runs on real examples, with its work checked, before going live
• Checked as it goes: after every entry it confirms the data went in correctly
• Knows when to stop: if something looks wrong or unfamiliar, it asks a person instead of guessing
• Fully logged: its own login, only the access it needs, and every action recorded

From connected to fully AI-integrated

Connecting an old system is only the first step. Once it’s linked in, it becomes a full part of your AI-powered business:

• Plain-English questions: staff ask the AI assistant they already use (Copilot, ChatGPT, Claude or Gemini) and get answers that draw on old and new systems together
• AI agents that act across systems: e.g. a new customer is set up in your CRM, your accounts package and your 20-year-old order system in one go
• One live view: older systems feed the same dashboards and exception reports as everything else
• Ready for what’s next: as AI tools improve, your connected systems can benefit too, usually without starting again

What AI adds that older integration tools couldn’t

• Copes with messy, inconsistent data instead of breaking on the first unexpected format
• Matches records intelligently, e.g. recognising that “J Smith Ltd” and “John Smith Limited” are the same customer
• Copes better when screens change than traditional robotic process automation (RPA) scripts, and flags anything it doesn’t recognise
• Explains what it did in plain English, in the log

When the supplier has moved on

Plenty of businesses depend on software whose supplier has ceased trading or stopped supporting it. It still works, until one day it doesn’t, and nobody is quite sure what it does any more.

AI gives you options you didn’t have before. We can help you understand and document how the system works, unlock your data, keep it connected to your newer tools while you still need it, and move on safely, on your timetable, without losing the know-how built into it.

We always review the software’s licence terms first, work with the original supplier wherever they’re still around, and recommend legal advice where it’s needed.

Built-in checks

• We start read-only, and AI only writes data once accuracy is proven
• AI agents run alongside your team first, until their work matches
• Cross-checks between systems, with any differences sent to an exception list
• A full log of every record moved or changed
• A clear fall-back to manual working if a system is unavailable